Stripe checkout intermittency for new subscriptions
- Billing & Stripe checkout
Updates
- Resolved
Billing and Stripe checkout are healthy. Existing services were not interrupted.
- Monitoring
Worker concurrency was increased and stuck retries were drained. New checkouts are succeeding; monitoring webhook lag.
- Identified
Identified webhook delivery delays from Stripe combined with a retry backlog on our billing worker.
- Investigating
We are investigating intermittent failures when starting Stripe Checkout for new panel subscriptions.